PRIVACY POLICY

1. Introduction
Welcome to SAFARI GALAXY. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, retain, and safeguard your information when you use our website, tour & travel services, or citizenship-by-investment offerings.

By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information
We may collect your name, contact details, date of birth, nationality, passport information, identification documents, payment details, and other relevant personal data when you apply for citizenship by investment or book travel services.

2.2 Travel & Service Information
When you use our tour and travel services, we may collect flight and accommodation bookings, itinerary preferences, travel companion information, visa and permit details, and special needs or medical information relevant to your travel.

2.3 Automated & Technical Data
We may gather technical data when you access our website or digital services, including IP address, device type, browser, pages visited, referral URL, and cookies or similar tracking technologies.

2.4 Special Categories & Sensitive Data
Where required for legal or immigration purposes, we may collect sensitive data such as biometric information, health or medical information, or criminal conviction history. We will process such data only with explicit consent or where required by law.

3. How We Use Your Information

3.1 Citizenship by Investment Services
We use your personal data to manage your application, communicate with authorities, verify identity, process payments, conduct due diligence, and comply with legal or regulatory obligations.

3.2 Tour & Travel Services
We use travel-related data to arrange bookings, plan itineraries, coordinate travel logistics, communicate updates, deliver pre-departure information, and ensure your safety and convenience during the trip.

3.3 Marketing & Communication
With your consent, we may send you newsletters, offers, updates and promotional materials. You may withdraw consent at any time by using the unsubscribe link or contacting us directly.

3.4 Legal Compliance & Security
We use collected data to comply with applicable laws (anti-money laundering, sanctions screening, immigration regulations), prevent fraud, conduct audits, maintain data security, and defend legal rights.

4. How We Share Your Information

4.1 Service Providers & Partners
We may share your information with trusted third-party service providers (such as airlines, hotels, immigration authorities, payment processors, IT providers) to deliver our services. These parties are bound by confidentiality and data protection obligations.

4.2 Legal & Regulatory Authorities
We may disclose your data to governmental or regulatory bodies if required by law, court order, or to protect our rights, property, or clients.

4.3 Business Transfers
If our business merges, sells assets or reorganises, customer data may be among the transferred assets, subject to confidentiality safeguards.

4.4 No Sale of Personal Data
We do not sell or rent your personal information to third parties for marketing or other purposes.

5. International Transfers
Your data may be transferred across borders (e.g., between Uganda, the U.S., Zimbabwe or other jurisdictions) for operational and regulatory purposes. We implement safeguards, such as standard contractual clauses or equivalent data protection measures, to ensure your data remains protected.

6. Data Retention
We retain your personal data only as long as necessary to fulfil the purpose for which it was collected, provide our services, comply with legal obligations, or as required for dispute resolution. Afterwards, we securely delete or anonymise your data.

7. Security Measures
We deploy industry-standard physical, technical, and organisational safeguards (encryption, access controls, firewalls, regular audits, staff training) to protect your data. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse usage, provide personalised content and monitor marketing effectiveness. You may manage or disable cookies through your browser settings, but note that some features may not function fully without cookies.

9. Children’s Data
We do not knowingly collect personal information from children under age 16 without parental or guardian consent. If we become aware that a minor has provided us with personal data without consent, we will take steps to delete it.

10. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, such as:

Access: obtain a copy of your personal data
Correction: rectify inaccurate or incomplete data
Deletion: request erasure of your data
Restriction or objection: limit certain processing activities
Data portability: receive your data in a structured, commonly used format
Withdraw consent at any time

To exercise these rights or make a complaint, please contact us (details below).

11. Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our practices, laws, or technology. The “Last Updated” date will be revised and we will notify you of material changes via our website or direct communication. Continued use of our services constitutes acceptance of the updated policy.

SAFARI GALAXY EXPLORATIONS LTD
P.O. BOX 133747, Kampala GPO, Uganda
Phone: +256 764 431659 (UG) | +1 269-369-6499 (US) | +263 77 689 8106 (ZIM)
Email: THESAFARIGALAXY@GMAIL.COM

Thank you for choosing SAFARI GALAXY. Your rights and trust are our priority.